Applies to: Anyone relying on smbf.me information or outputs · Updated 13 September 2026
What automation can do
Automation can help classify order data, find relevant country rules, structure a report, and surface missing information. It supports the workflow; it does not turn an unverified answer into a legal conclusion.
Sources and review
Important country claims are tied to an official source, scope, and review date. Users should open the linked authority or register for the current legal requirement. Where a report or service requires a human decision, the scope should identify who is responsible for that decision before filing or registration.
Current interface
The public site offers an optional AI-based support assistant through EngageLayer after Support chat consent. The interface identifies it as an AI assistant. It explains the website and can collect a support conversation; it does not make a filing, registration, legal determination, or other decision with legal or similarly significant effect. Country content may be prepared with automated assistance, but each legal claim remains tied to an official source and human responsibility for the final decision.
Transparency
Article 50's general transparency regime applies from 2 August 2026. When you interact with an AI-based assistant in a customer product, the interface must make that clear at or before the interaction where the rule applies. AI-generated material must not be presented as an official authority document or as proof that a filing has been made.
Limits
Do not rely on an automated output alone for a legal filing, registration, tax decision, or safety decision. Tell us if a country page, source link, or generated result appears wrong; corrections are reviewed against the primary source.
Regulatory reference
This policy is informed by Article 50 and Article 113 of Regulation (EU) 2024/1689 (the EU AI Act). The exact duty still depends on the system and use case.